Microsoft 365 - Use a delegated user

Create resource in Microsoft 365

1. Sign in to https://www.office.com/ with your Account Manager or Global Admin account credentials
2. Click on the Admin icon within the Microsoft Office home screen
3. Select Resources -> Rooms & equipment in Microsoft 365 admin center menu
4. Click Add and create meeting room

Create delegated user

1. Select Users -> Active users in Microsoft 365 admin center menu
2. Click Add a user and create standard user. Typically the user is named "Tapirx Owner"

Add delegated user to meeting room

1. Go back to Resources -> Rooms & equipment in Microsoft 365 admin center menu
2. Click on the meeting room you want to connect with a Tapirx device
3. Add the delegated user you have created
   
   

Allow access to Tapirx device in our client portal

Log in to client admin

• Log in to the user area with your Client admin credentials here
• Click on "Client admin" link in the menu
• Select "Allow access to calendars"
• Click "Allow access"
• Sign in with Microsoft 365 Delegated user credentials
• Confirm access for Tapirx

Assign Microsoft 365 resource email to Tapirx resource

You will need an Microsoft 365 resource email which can be found in Resources -> Rooms & equipment in Microsoft 365 admin center menu.

• In your Tapirx client admin click on "Resources"
• Choose resource
• Click on "Menu"
• Click on "Connect to calendar"
• Insert Microsoft 365 resource email

Assign device to resource

• Click on the "Client admin" link in menu
• Click on "Device list"
• Select Menu -> Settings -> Resource

Troubleshooting

Calendar shows organizer's name instead of event subject